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Management Team

Avi Gupta, Ph.D.

President and CEO

As a member of SmartZip's founding team in 2008, Avi has been instrumental in every aspect of SmartZip's growth and leads the company as its president and CEO. He brings nearly 20 years of technology expertise, during which he has championed several software-powered products from concept to development to successful market adoption.

Prior to SmartZip, Avi served as global marketing director at Mentor Graphics, where he led a multi-million dollar business offering electronic design automation products used by leading chip manufacturers worldwide. Previously, as vice president of business development at arcadiaOne, a pioneer in internet content syndication technology, he forged key OEM partnerships which led to its successful acquisition by HAHT Commerce (now GHX). Prior to that, Avi built a worldwide consulting practice at Cadence Design Systems and led the innovation of electronic design automation tools at Intel Corporation.

Avi holds a Ph.D. in computer science and engineering from the University of Michigan, a Master's from U.C. Berkeley and a Bachelor's from I.I.T. India where he won the President of India Gold Medal. Avi gets his energy and motivation from the sun and loves anything outdoorsy — tennis, running, volleyball, biking and travel are his favorite activities. He has recently taken up learning drums, a passion he first developed when playing with his school band.

Ashutosh Malaviya, Ph.D.

Chief Technology Officer

Ashutosh is responsible for the research and development of SmartZip Analytics products and services. He has been with SmartZip since its foundation in 2008. He brings over 15 years of experience in artificial intelligence, big data and SaaS technologies.

A seasoned entrepreneur, Ashutosh co-founded Novaguru, Detigo systems and Yatra Corporation. Before these startups he was a pattern recognition scientist at the Fraunhofer Institute in Germany. Ashutosh holds a Master's and Ph.D from the TU Berlin, and a Bachelor's from IIT, Roorkee.

Ashutosh is an avid reader and outdoor person. He has run several marathons and ultramarathons since 2011.

Peter Grace

Executive Vice President, Sales

Peter began leading the sales team when the company's revenue stream was in its infancy. During his tenure, SmartZip has landed thousands of happy clients, and in 2014 the company was ranked the 42nd fastest growing private company in the country by Inc. Magazine.

Peter has more than 20 years of experience recruiting and managing sales teams from a variety of geographic locations and verticals. His daily uniform of white button down shirts, blue jeans and black dress shoes has been adopted by many within his team — usually on Halloween.

A proud Canuck, Peter holds a BA in Economics from the University of Calgary in Alberta, Canada. On the weekends, you'll find Peter playing ice hockey at Oakland Ice. (He's got a mean slapshot.)

Rajeev Kalavar

Executive Vice President, Product & Strategy

Rajeev is responsible for product marketing, channel development and branding of SmartZip's products. He brings over 14 years of experience innovating in enterprise software and consumer focused Internet applications. Prior to this role, Rajeev was also vice president of engineering at SmartZip, where he was responsible for software development of its flagship predictive marketing platform, engineering operations and client services.

More recently, Rajeev was director of product development at The Real-estate Exchange. As a founding team member, he established engineering operations spanning US, Romania and India, and was responsible for building and scaling their property management and rent payment solutions. Prior to this, Rajeev also held various software leadership roles at Avaya Communications Inc., responsible for the architecture, design and development of Avaya's multi-media contact center.

Rajeev holds an M.B.A. from the Haas School of Business at UC Berkeley. He also holds a Master's degree in Computer Engineering from Texas A&M University, and a Bachelor's degree in Electrical Engineering (Ind. Electronics, 1st rank holder) from the University of Pune. He has authored 2 patents with 3 pending, related to innovations in Contact Center technology.

Joan Dailey

Vice President, Corporate Marketing

Joan has been with SmartZip for four years and has built the marketing department from the ground up. She leads a talented team across all marketing disciplines including demand generation, marketing automation, events, corporate branding, PR and communications. Joan has helped SmartZip's revenue grow exponentially over the last four years, with inbound leads attributing to over half of the revenue growth. Joan started her marketing career at Netscape Communications and has accumulated nearly 20 years of marketing experience from both fast-paced start-ups and well established corporations.

Joan holds a Bachelor's degree in Economics from California State University Sacramento, and also studied at the University of Bradford in England. Outside of work, Joan is an avid volleyball fan for her two daughters, enjoys travel, football games, and sharing fun and memorable times with her family.

Jonathan McGowan

Vice President of Sales, Real Estate

Jonathan is responsible for managing SmartZip's sales, renewal and retention teams. He brings nearly 20 years of sales and management experience, with a proven track record of consistently exceeding sales goals.

Before joining SmartZip, Jonathan served as the director of sales at Ramsell Holding Corp, a healthcare technology company. Prior to that, he held progressively responsible jobs, including trainer, buyer and sales manager, at Anderson's, a hardware provider in the consumer electronics space.

In addition to Jonathan's professional sales and management experience, he has also served as the director of sound ministries and the treasurer on the board of directors for his local church.

Shannon Lynch

Vice President, Human Resources

Shannon has served as the head of human resources since 2009 and has helped grow the company from 10 employees to 150+ employees. Shannon leads a team that finds, develops and retains the company's top talent. Prior to joining SmartZip, Shannon was the human resources manager at Xign Corporation and a senior human resources business partner at Washington Mutual/JP Morgan Chase. She brings over 15 years of experience with extensive experience in recruiting, employee relations and performance management.

Shannon received a Bachelor's degree in Sociology from University of Oregon – go Ducks! Outside of work Shannon enjoys coaching basketball, teaching Junior Achievement and spending time with her husband and three kids.

Eddie Christian

Director, Client Services

Eddie Christian is responsible for managing SmartZip's client services group, which provides client consultation and issue resolution to SmartZip's clientele.

Eddie has also served as the director of client management for Unum, West Coast manager of client services for TriNet, region sales manager for Wachovia's Telefinance lending division, and as a national sales manager for World Savings Insurance Agency. In addition to Eddie's financial services experience he has also served as the chief of staff and policy liaison for the City of Oakland, with a strong focus on empowering constituents and business owners with tools for community building and access to capital.

Eddie holds a degree in Finance from California State University, Long Beach.

Sam Law

Director, Network Operations

Sam joined SmartZip in 2010, and is responsible for the software design and development of automated customer subscriptions, services and delivery systems. Sam brings over 35 years of engineering management and software development experience.

Prior to SmartZip, Sam was the vice president of engineering at SurePeak, which sold targeted online ads to music sites, and Tuvox, a cloud-based speech recognition automation platform. Before that, he was the co-founder and vice president of engineering at Edify, an interactive voice response company for the online banking industry.

Board of Directors

Randy Hawks

Managing Director, Claremont Creek Ventures

Randy is a managing director at Claremont Creek Ventures, bringing more than 25 years of technology industry experience as a senior general manager and venture investor to the group. Randy invests in information technology and has a special interest in sensor networks and security. In the years prior to co-founding Claremont Creek Ventures, Randy was a general partner at Novus Ventures and a venture partner at Horizon Ventures.

Before his venture capital career, Randy had startup experience as CEO at Captiva Software and as COO at Identix (from its founding through IPO and life on NASDAQ). He served as senior vice president at AT&T Paradyne and as a vice president of marketing and division general manager at ITT Information Systems (Qume). Early in his career, Randy served in a variety of roles in the minicomputer business at Texas Instruments and began work as a computer research engineer at Cornell Aeronautical Lab.

Prior investments include Inapac, Invivodata, Identix, Flytecomm, View Central and Be Here. Randy holds a BSEE from University of Arkansas and has completed the Stanford University Executive Management Program. He serves as a committee chair for Keiretsu Forum and is a member of the US Secret Service Electronics Crime Taskforce.

Christine Herron

Board Observer, Intel Capital

Christine Herron is a Silicon Valley investor and entrepreneur who is currently a Director with Intel Capital, and serves on the boards of SmartZip, Betaworks, and Yummly. Previously, Christine was a Principal with First Round Capital, an early-stage venture capital firm. As a technology professional, she has held key roles with a number of Silicon Valley firms. She was the Vice President of Marketing for Mission Research, where she led marketing from initial business plan authoring through paying customer and distribution partner acquisition, and was the founder and CEO of Mercury2, a software-as-a-service developer of international trade logistics systems. She also managed developer tools at NetObjects, and played for the Internet Server Team at Microsoft.

Christine started as an investor with Geocapital Partners, where she focused on early Internet infrastructure and network management software. Her investments there included Netcom Online Communications, AXON Networks, D-Vision Systems, ViaGrafix, and FocusVision. In each case, Geocapital was the initial professional investor and helped to bring the company to a dominant market position. Christine earned her MBA at Stanford University, and her BA in English at Columbia University, Columbia College.

Jed Katz

Managing Director, Javelin Venture Partners

One of the pioneers of Internet commerce, Jed has spent his 17-year career developing, advising and investing in early stage technology ventures. Recently, Jed also served on the Technology, Telecom & Media Advisory Group for President Barack Obama's campaign.

Before joining Javelin Venture Partners, Jed was a managing director of DFJ Gotham Ventures, an early-stage venture capital firm based in New York, where he was selected in the "Silicon Alley 100", an annual list of the most influential people in New York digital business, by the website Silicon Alley Insider. Prior to DFJ Gotham, Jed was the COO of Yamcon, the developer of the highly acclaimed "SkyScout", one of the best selling astronomy products of all time. Before Yamcon, Jed was the COO and founder of Rent Net, the Internet's first rental and relocation guide. Rent Net achieved 95% market penetration and became one of the first profitable Internet companies. After Rent Net was acquired by Cendant, Jed built on its successful infrastructure in the formation of Move.com, one of the Internet's largest real estate sites. Move.com grew to 360 employees and was acquired by Homestore (Nasdaq: MOVE) for over $900 million.

Jed holds a B.A. in Business Economics from UCLA and an M.B.A. from The Haas School of Business at UC-Berkeley, where he was awarded the Price Fellowship from the Lester Center for Entrepreneurship and Innovation; he is currently on the advisory board.

John Steuart

Managing Director, Steuart Ventures

John has spent the last 20 years managing, building and investing in technology and life science companies. John focuses on the intersection of information technology and life sciences markets, including bioinformatics, molecular diagnostics, genomics, proteomics, software and instrumentation for med-tech industries.

John serves on the board of directors of Arcxis, Tibion, Fluxion, Gene Security Network & Wired Benefits. He is an industry fellow at the Center for Entrepreneurship and Technology at the College of Engineering, as well as a member of the advisory council to the Lester Center's Berkeley Entrepreneurs' Forum at UC Berkeley.

Early in his career, he joined Alafi Capital, an Emeryville-based venture firm specializing in early-stage biomedical companies, where he served as an officer of the general partner. At Alafi, John lead investments in more than a dozen successful start-ups, and served as the senior executive and board member of firms such as Tanox, Software Ventures, Lipomatrix, and Megan Health.

John helped start Cybergold, an Internet marketing and payments company, serving as COO and CFO through its IPO, merger with MyPoints, and sale to United Airlines. John continued with the MyPoints unit of United serving as the senior vice president of strategic partnerships.

Jason Woods

President, Crest Capital Ventures

Jason is president of Crest Capital Ventures, which focuses on providing investment capital to private software and hardware technology companies. Previous to his current role, Jason held a number of executive roles for Sun Microsystems, since acquired by Oracle. He was Sun's senior director, responsible for the Global Open Storage Division including businesses across the Americas, Asia Pacific, Europe and emerging markets.

Prior to this position, he was the senior director leading the Asia Pacific Systems Business, with responsibility across 18 countries in Asia Pacific. Before his international assignments, Jason held a number of other executive roles including the Senior Director selected to support the chairman of the board, senior director and chief of staff for Worldwide Sales, and director and chief of operations – chief technology office.

Jason was also a member of the California Attorney General's 7-member Technology Fraud Task Force in 2005 and 2006, responsible for the detection and prevention of fraud in public sector systems. He has authored numerous articles in business, science and technology. Jason holds a B.S. and M.B.A. from Southern Methodist University.

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